Shipping & Delivery Policy

1. You pay at checkout. Razorpay confirms the payment to us.
2. Your Workspace, your subdomain and your admin login are created automatically, within a minute of that confirmation, and the welcome e-mail with your sign-in details goes to the address on your order. If anything interrupts that, we complete it by hand within 24 hours on a business day.
3. You receive your GST invoice by e-mail. Your Workspace address is shown in the welcome message.

Pro and Ultra Workspaces are not bought through the website. We set them up for you after the proposal is agreed, normally on the same business day, and send the sign-in details by e-mail.

• No e-mail yet? Check your spam folder, then write to support@myvpv.com with your invoice number or payment ID.
• Wrong address? Tell us as soon as you notice and we will re-send access to the correct administrator.
• We could not deliver? If we cannot give you access within a reasonable time because of a problem on our side, you can ask for a full refund under the Cancellation & Refund Policy.

A current desktop or mobile browser (Chrome, Edge, Safari or Firefox), a working internet connection and an e-mail address you can access. 360° tours work best on a modern device with a stable connection.

Questions about access or delivery: support@myvpv.com — we reply within 2 business days. More ways to reach us are on the Contact page.